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Customer Support

Spectra QEST offers product support to its customers via an online Service Desk Portal and Help Center.

Spectra QEST Help Center

The Spectra QEST Help Center is available to all customers covered by a maintenance agreement. It contains QEST Platform online knowledge base articles and provides customers with access to Spectra QEST staff including engineers and implementation team members for submission of inquires related to the QEST Platform.

QEST Platform Online Resources

The QEST Platform Online Resources page is a documentation space that includes support manuals, service desk user guides, and release notes from QEST Platform version 4.5 onwards.

If you are an existing customer and do not have a log in for the Spectra QEST Help Center or the QEST Platform Online Resources page, please contact your Customer Manager to request one.

Head Office

Spectra QEST Australia Pty Ltd

Suite 7
132 O’Connell Street
North Adelaide SA 5006

+61 8 8360 8900
+61 8 8360 8988 fax


North America

Spectra QEST America Corp.

7801 Folsom Boulevard, Suite 105
Sacramento CA 95826
United States of America

+1 888 360 8901 toll free
+1 888 360 8988 fax


Postal Address
340 S Lemon Avenue, Unit 7132
Walnut CA 91789
United States of America