Spectra QEST offers product support to its customers via an online Service Desk Portal and Help Center.
The Spectra QEST Service Desk Portal provides customers with access to Spectra QEST staff including engineers and implementation team members for submission of inquires related to the QEST Platform.
The Spectra QEST Help Center is online knowledge base. It is available to all customers covered by a maintenance agreement. It contains documentation including user guides, information on upcoming releases, installation guides, support procedure information, and much more.
If you are an existing customer and do not have a log in for the Spectra QEST Help Center or Service Desk Portal, please contact your Customer Manager to request one.